Excellence and Innovation as a team At the Pierre Khoury and Gia Albanowski Real Estate Team, our success depends on our ability to deliver exceptional services to our clients. To do this, we
Boutique style customer care is a promise to you. Pierre and Gia Pittsburgh Real Estate Experts
Dated: February 10 2023
Our commitment to boutique style customer care is a promise to you. You will receive a personalized, intimate experience with service designed to match your individual needs.
In today's competitive market, buyers and sellers are looking for more and deserve more from their Realtor. Our boutique experience sets us apart from the rest. We deliver a personalized, high-touch approach to customer service where clients receive individualized attention and service tailored to their specific needs and wants. Unlike the standard, one-size-fits-all approach to customer care, boutique style customer care is designed to provide a unique and memorable experience that will leave a lasting impression.
Here are the key elements of our customer care commitment:
Personalization: The key to providing boutique style customer care is to make our client feel like they are the most important person in the world. Because they are! This means taking the time to understand their unique needs, wants, and goals and tailoring our approach to meet those specific needs. From the moment you start working with us, you will notice that we are asking detailed questions, listening to your needs, and taking notes on your preferences.
Communication: Good communication is a critical component of boutique style customer care. There is NOTHING automated about this process. We are responsive and accessible to you, answering questions promptly, and keeping you informed.
Flexibility: Boutique style customer care requires us to be flexible and able to adapt to your individual needs. This means being available when you need us the most. We work outside of regular business hours and travel to meet with you face to face. Additionally, we constantly look for creative solutions that meet your needs. Thinking outside the box is routine.
Attention to detail: We fix problems you never knew you had. Boutique style customer care requires that we pay close attention to the details of each transaction. This means ensuring that all documents are complete, that contracts are properly executed, and that all parties are informed of any changes. It also means being proactive in identifying and addressing any potential issues before they become problems.
Consistency: Consistency is key to providing boutique style customer care. This means providing a high level of service from start to finish, regardless of the size or complexity of the transaction. Additionally, we maintain this service over time, building strong relationships and brand loyalty through ongoing engagement and communication.
In conclusion, boutique style customer care in real estate sales is the exception not the rule. We are exceptional because this high touch, personalized, boutique approach to customer service is our promise to you, every day of the year.
Helping friends buy and sell homes since 2005
Pierre Khoury & Gia Albanowski Real Estate Team
Chairman Circle Diamond Realtor
Berkshire Hathaway HomeServices,
The Preferred Realty
Excellence, attention to detail, exceptional customer service and dedication to my customers set me apart from all the others. Anyone can tell you that they are a great Realtor. Very few Realtors prac....
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